by Lori Milner
When delivering feedback, you tend to focus on the conversation itself. While important, have you considered what must happen before the conversation? There is work before the work to ensure you can deliver your feedback with grace and compassion and the outcome of building this person rather than breaking them. Sometimes, you need to deliver hard outcomes, but how you do it will leave the person appreciative and inspired to change rather than defeated and resentful.
Read more