by Nicolene Schoeman-Louw
Disputes and conflicts are inevitable in human interaction, often arising in both personal and professional settings. In business, resolving disputes in a timely and amicable manner is crucial for maintaining healthy relationships and fostering long-term success. Traditionally, conflicts have been addressed through the adversarial process of litigation. However, an alternative approach that has gained significant recognition is mediation. In this article, I explore the key differences between resolving a dispute in court versus mediation. I argue that mediation offers a more favourable approach to maintaining good relationships, which is essential in business.
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