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9 Questions to Help You Shift From Apathy to Action

November 19, 2023 Melanie Hawken

by Lori Milner

There is always a gap between where you are now and where you want to be. What separates them are the bridge of apathy and the bridge of action. The bridge of action is scarier to cross than apathy. It’s longer, appears to have more steps and looks quite unappealing from the outside. However, once on the path, there are people who support you, and there are hidden rewards along the way. All you have to do is walk a little further, and they appear. Progress, no matter how small, creates rewards on this bridge.

The apathy bridge looks easy and fun from the outside, but once on it, it doesn't ever get to the destination. It's a maze that keeps bringing you to the starting point of your comfort zone. It has instant gratification markers along the way, so you think you're winning, but the ultimate result is frustration.

We have all chosen the apathy bridge at times, but once you step onto it, it's pretty daunting to cross over to action because it feels so comfortable. All you need is a better set of questions to help you get onto the bridge of action. These questions are a buffet; choose the ones that work best for you and start to take action on what matters most:

How can I make this more successful than I ever dreamed and have fun doing it?

When you procrastinate on a task, consider the feelings behind the avoidance. Do you experience self-doubt or fear of failure, not being perfect or judgment? The feelings that stack up prevent you from starting or playing small. This is when you ask yourself - How can I make this more successful than I ever dreamed and have fun doing it?

Firstly, you shift your focus from fear to excitement because you have reintroduced the possibility of success. The missing piece to completing this is fun. Why does it have to be stressful? The energy you bring to the task will determine how you show up to it. If you stay stuck in the fear, you won't do your best work, but if you can bring lightness and enjoyment to it, the process becomes more enjoyable and naturally, you will bring your creativity and unique spin to it.

What thought would you need to believe for change to happen?

If you've pressed pause on a goal, insert this question to get going again. Maybe you need to believe that you have worked through challenges and always make a plan. Maybe you need to believe in your abilities and track record. Maybe you need to believe that you deserve this and are worthy. Do you need to remember that this isn't permanent, and things will change? Whatever it is for you – choose a thought and belief that will serve you to move to the bridge of action.

What thought would you need to forget for change to happen?

For you to move ahead and take action, do you need to forget about the experience you keep reliving in your mind? Can you remind yourself that you are no longer that person and now have the skills and lessons to do it differently? Do you need to forget about the disempowering feelings keeping you in a low state like anger or self-pity? Do you need to forget old habits and thoughts that keep you stuck? If you get stuck on this question, revert to question 2 – what do I need to remember to move forward?

Will this decision create nostalgia?

When you are unsure when making a decision, ask yourself – will this decision create nostalgia? Will you reflect on the experience with a sense of contentment and joy? Think back to a decision about a holiday or an experience you debated, but with hindsight, you would never change it. Are you staying on the bridge of apathy because it's safe, and you know it? What if the bridge of action was the only way to create more of these wonderful experiences?

It's not all about holidays and experiences, but consider the decision to step into a new role or speak up in a meeting about something that may not be the popular opinion. This bold action can be the catalyst to change not only for you but for the entire team. This is a different kind of nostalgia but a moment you will always remember and remind you of your courage. Not all decisions can be made rationally; you must use your heart to bring a different perspective.

If you could get 10% of a friend's happiness, who would you invest in and why?

This question comes from Warren Buffet in an interview he gave. The genius behind this question is that it identifies what you value most. Once you name the person, ask yourself why. Now, you have a set of traits and values you can emulate. If this person always remembers the little details like your birthday or is always making time to connect with their team on a personal level. Consider where you can improve in your life. It is the things we admire in others that we have within ourselves or may have become dormant. If this person is happy because they make time for their craft, hobbies, or passions – consider if you neglect this part of your life. What can you do differently to attain the same level of happiness and joy?

Imagine you get to the stage you are aiming for. What will that look like?

If you're apathetic or don't know how to move forward, insert this question to clarify what you want. The power is that once you know what you want, you can create a compelling future vision. Having a bigger future motivates you and energises you in the present. It's also a reminder that no matter what setbacks or speedbumps you face today, it's on the way to your new vision.

What would I tell my best friend to do?

This question is unassumingly powerful because it removes you from the picture and allows for a more objective perspective. It's always easy to see the solution to other people's challenges; this question is how to fast-track it. Another variation of this question is writing a letter to your mentor asking for advice and answering as if you were them. You'll be astounded by the wisdom that pours out of you.

What do I want more of?

This question requires reflection on what works for you and who you are at your best. Do you want more variety, connections, new experiences, stability, and certainty? If you want more growth, consider how you can make it easy to meet this need. Listening to a podcast or an audiobook on the commute or while exercising can help you meet this need. If you want more connection, think of three to five people you haven't spoken to in a while and ask them how they are doing. If you want to be more present, what are you scheduling into your calendar to build the muscles of mindfulness? When you know what you want, add more of this to move to action.

What do I want less of?

Knowing what you don't want is the road map to help you find more of what you want. Do you want less stress, less anxiety, and less rushing? Do you want less negativity and complaining? Figure out the main energy drainers for you and how you can eliminate them.

Final thoughts

Often, all that stands between the bridge of apathy and action is a better set of questions. I didn't say it would be easy to cross over, and you will experience fear and discomfort, but that is the ticket to change.

  • How can I make this more successful than I ever dreamed and have fun doing it?

  • What thought would you need to believe for change to happen?

  • What thought would you need to forget for change to happen?

  • Will this decision create nostalgia?

  • If you could get 10% of a friend's happiness, who would you invest in and why?

  • Imagine you get to the stage you are aiming for. What will that look like?

  • What would I tell my best friend to do?

  • What do I want more of?

  • What do I want less of? 

Here's to the bridge of action.

Warm wishes

Lori


Lori Milner is the engaging facilitator, thought leader and mentor known for her insightful approach to being a modern corporate woman. Her brainchild, the successful initiative Beyond the Dress, is the embodiment of her passion to empower women. Beyond the Dress has worked with South Africa’s leading corporates and empowered hundreds of women with valuable insight on how to bridge the gap between work and personal life. Clients include Siemens, Massmart, Alexander Forbes, Life Healthcare Group, RMB Private Bank and Unilever to name a few. Lori has co-authored Own Your Space: The Toolkit for the Working Woman in conjunction with Nadia Bilchik, CNN Editorial Producer. Own Your Space provides practical tools and insights gleaned from workshops held around the world and from interviews with some of South Africa’s most accomplished women to provide you with tried-and-tested techniques, tips and advice to help you boost your career, enhance your confidence and truly own your space on every level. Own Your Space is the ultimate ‘toolkit’ to unleash your true power. It’s for the woman who wants to take her career to new heights and who is ready to fulfil her true potential.

 

More articles by Lori

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We don't choose to be stressed or anxious. When life gets tough, we often fall back on habits that seem helpful but actually make us more tired and worried. The starting point is to create an awareness of the habits that have a misalignment between intention and impact.

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Have you ever made a judgement about someone and then only later found out they were actually a great person, and you had more in common than you think? What if it's the same with change? What if instead of making judgements and accusations about change, you got to know it better? What if you realised it actually brought you a gift, but you were so busy avoiding it that you didn't stop to notice or even say thank you? Now, you know that you can't literally bump into change at a party. But you know change is coming, and sometimes it's voluntary.

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Have you ever made a judgement about someone and then only later found out they were actually a great person, and you had more in common than you think? What if it's the same with change? What if instead of making judgements and accusations about change, you got to know it better? What if you realised it actually brought you a gift, but you were so busy avoiding it that you didn't stop to notice or even say thank you? Now, you know that you can't literally bump into change at a party. But you know change is coming, and sometimes it's voluntary.

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It’s not that one choice will define your whole day or suddenly generate anxiety and overwhelm. It’s that over time, a stacking of habitual choices starts to build up and inevitably leads to exhaustion, frustration, and even burnout. Mental Health Awareness Month reminds us to self-observe these seemingly innocent habits so we can begin to self-correct. Here are the five most common anxiety-fueling habits to let go of to create calmer days that you don’t want to escape from.

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What astounds me when working with female entrepreneurs is how each conversation shares so many similarities and consistent themes despite each person's unique journey. Rather than writing my usual blog format, I would like to share my most gifted advice. I have removed any personal details and names so confidentiality is not compromised. What remains is the raw truth of what we all feel, experience and face daily. My invitation is for you to find your truth and where you are in your entrepreneurial journey, but above all, I want you to know that you are not alone.

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Happiness is subjective because we all have different rules for what it will take to be happy. I am not here to give you a magic formula but rather to offer a set of questions to help you understand what it means for you.

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10 Questions to Harmonise Work, Life, and Time - Part 2
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The real way to harmony is to interrupt the inner conflict between how you would like to spend your time and how you think you should be spending it. I am not here to provide a magic formula to create harmony with how you divide your time. However, I can gift you ten questions from Oliver Burkeman's book, Four Thousand Weeks, which provide some thought-provoking questions to help you determine what matters for you now. I say now because these choices will ultimately change based on life stage, circumstances and values, which are constantly evolving.

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Consider how you feel when you perceive that you have wasted your time versus used it efficiently; it's not really about the quantity of time available but the choices you make on how to invest it that create the illusion of harmony. Unfortunately, it's not that simple. Even when you enjoy what you're doing, you may feel guilty because you feel like you should be working on something else.

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Anxiety is an emotion, not a character flaw. When you find yourself anxious, it is due to a series of choices that result in a state of anxiety. If you can follow the breadcrumbs of how you created it, then you can begin to unravel it.

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Have you ever had an experience where you shot lights out? The presentation was flawless; you were at your most confident, and the answers flowed so naturally. Then…have you ever had an experience in which you are still remorseful about what you did, what you said, and how you reacted? We all have.

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Resilience is hard-wired into us; it comes standard. It's not an extra you have to pay more for. Even though it's part of you, it can only be activated by choice. Not all situations are created equally, so I categorise resilience into Big R and Small r resilience. Big R resilience are those events that truly challenge us and can result from tragedy, unexpected change or loss.Then there is small r resilience, the daily speed bumps like having a difficult conversation, being let down, or not getting a great performance review. No matter how small it feels, it is real for you and does result in disappointment. Not all situations require the same level of resilience, but the small ones are as important to navigate as the big ones.

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by Lori Milner

What will it take to create your ideal average day? Notice I didn’t say your ideal day because that probably involves being on a beach somewhere sipping cocktails. Those are the exceptions throughout the year, but what if you could get better at creating your ideal average day with work commitments, school runs and the usual in-betweens?

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In Guest Blog Tags Lori Milner, Entrepreneurial Mindset
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LIONESS BOOK REVIEWS

Featured
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore

Book Review

Successful entrepreneur Betsy Fore, in her new book Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams, shows how, by practicing a manifesting mindset, you can discover your deepest purpose. She calls this an “inner why” and believes finding it can unlock your greatest potential as a creator, founder, and builder of great products.

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The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms  by Mary Grant
The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms by Mary Grant

Book Review

The Magnetic Female Entrepreneur by Mary Grant is a transformative guide for high-achieving women entrepreneurs, business owners, and coaches who are ready to amplify their influence, impact, and income. Written by Mary Grant, a seasoned entrepreneur and innovation expert with over 30 years in the fashion industry, this book unpacks the art of empowered presence, bold confidence, and defining success on your own terms. Through insights, strategies, and a fresh perspective on success, the author empowers women to harness their unique strengths, navigate challenges, and rise to their next level with clarity and unstoppable momentum.

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Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out  by Fiona Soutter
Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter

Book Review

Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter is not just another business book. Most focus on strategies and tactics. This one rewires the woman behind the business—so your growth is aligned, sustainable, and actually feels good.

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Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting
Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting

Book Review

In the book, Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business, author Liz Elting, one of the most celebrated and successful women in America, has created a guide for how to not only dream big, but also win―both in business and in life.

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After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin
After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin

Book Review

In her new book, After the Idea: What It Really Takes to Create and Scale a Startup, entrepreneurship expert Julia Austin shares battle-tested strategies to help founders and startup joiners build their venture from the ground up.

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