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Want to Know the Secret to Better Days? Treat Your Thoughts Like Your Email.

February 12, 2023 Melanie Hawken

by Lori Milner

When you receive an email, you have three choices: You can read it immediately, save it for later, or delete it. Although you can’t control the volume of emails you receive, you can choose what to do with each one. There is also a plethora of software available for organising, managing and optimising your inbox.

Research shows that you have between 12 000 and 60 000 thoughts per day, and around 80% of these thoughts are negative – battling guilt, shame and the inner critic’s internal monologue reminding you that you should be further by now.

Even more disturbing is that you tend to repeat the same thoughts daily, which means you are recycling these negative patterns.

In the same way, you can’t control the thoughts entering your mind, but you always have the choice of how to respond to each one.

What if you managed your thoughts the same way you managed your email?

Manage your spam.

I recently received a spam email saying I have won the UK lottery (and am based in South Africa) and must send my bank details to receive the payment.

I laughed at it, and it went straight into my deleted items. I didn’t spend a minute of my precious time or mental bandwidth giving this email any significance or contemplating if it’s true. I could see it as a scam and moved on with my day.

The difference between a day experienced in a suffering state (anxiety, overwhelm, stress) or a beautiful state (gratitude, contentment, joy) is whether or not you believe your thoughts.

The next time you have an absurd negative thought, you can tell yourself, ‘hit delete’. Literally! Don’t give it any airtime because it is spam thinking. The most profound insight is that just because you have a thought, it doesn’t mean it is true.

Your thoughts are like a snow globe. When you shake it, all the tiny flakes roll around the glass dome and eventually sift to the bottom. Can you watch your thoughts like that snow globe and allow them to filter down without attaching to them?

The problem is when you attach to your thought and believe it. Not only do you believe it, but you also create an entire story around it and go down the rabbit hole for the rest of the day.

For example, you think you will never finish a project in time, and you’ll let the entire team down and maybe even jeopardise your career. If you believe that thought, you create anxiety, overwhelm and fear. You will never make good decisions nor see any possibilities from this state.

Instead, press the mental delete button.

Managing your anxiety and overwhelm begins by taking deliberate action and creating a micro win. A micro win is the first step forwards in the direction of your goal. Rather than focus on the thought that you don’t have enough time,  take your calendar and schedule exactly when, where and what you will do over the next week to ensure you meet your deadline.

You can set a timer and spend the next thirty minutes on the task to create momentum because anxiety often comes from not starting. Once you have created progress, even one slide, you can continue in a better state.

It’s easy to identify a spam email; you need to apply the same logic to identifying a toxic thought and deleting it immediately.

Manage your newsletters.

I am a newsletter junkie; more accurately is that I collect newsletters, but I don’t read all of them. I always tell myself I’ll come back to it when I have more time, but they remain in the newsletter graveyard.

This habit has its downfall because it overtook my inbox, so I went on an unsubscribe mission to distinguish the ones I genuinely enjoy reading from those I “should” be reading like a technology trends newsletter.

I’m in personal growth and development; as much as I thought I should be in the IT know, it doesn’t light me up, and I never read one newsletter. I unsubscribed from about twenty newsletters and now only have those I enjoy reading and see as valuable.

You get to do the same with your thoughts. You can unsubscribe from the daily negative ones like ‘I am not enough, I am not perfect, good things don’t happen to me, I always self-sabotage’ and the list goes on.

What if you created your own inspiring newsletter? It can be a single sentence newsletter using affirmations or powerful mantras.

You can even include a video link in your newsletter, where you are the Director of the clip. Use daily visualisation to create a picture of what you want to create in your life, including financial, physical, emotional, and work. Include the holidays you want to take and the life you want to create. Have fun – it’s your newsletter.

Create a gratitude newsletter and remind yourself daily of everything you can feel grateful for.

If you’re going to subscribe, make sure it is worth watching and reading.

Implement virus protection and security software.

You need to protect your email with antivirus software. Similarly, you need a mental firewall to protect yourself from negative thoughts.

How can you distinguish between a toxic thought and a healthy one? The ultimate antivirus to protect you against sabotaging thinking is Byron Katie’s Enquiry process from The Work.

This is a four-step process you can use to determine its validity. The next time you receive a negative thought in your mental inbox, ask yourself these questions:

1.      Is it true? (Yes or no? If no, move to 3.)

2.      Can you absolutely know that it’s true? (yes or no)

3.      How do you react? What happens when you believe the thought?

4.      Who or what would you be without the thought?

For example:

The destructive thought is ‘The only way to achieve success is by grinding through the days without breaks’ or ‘Taking sick days is taking advantage of my employer; I have to be borderline hospitalisation to give myself permission to rest’.

Now put the thought through enquiry:

1.      Is it true – no!

2.      How do you react? What happens when you believe the thought? I feel trapped.

3.      Who or what would you be without the thought? I would be free and kinder to myself.

4.      Is there a stress-free reason to keep the thought? No.

When you place the thought under a microscope, you reveal its toxicity and impact on your feelings and emotions.

When you feel trapped, you become fearful, resentful and overwhelmed because you feel helpless to change it.

When you let go of the thought, you free yourself from the heaviness of believing it and open up to new, empowering possibilities.

Organise your inbox.

I recently implemented a software tool to help me organise my inbox, and it has made a world of difference to my productivity.

Order creates clarity of thinking and focus.

How do you organise your mind? With a mindfulness practice like meditation.

Meditation is not about stopping thoughts but allowing yourself space to become aware of your thoughts. Remember the snow globe – meditation allows the thoughts to sift to the bottom of the bowl without attaching to them. You can even pop the thoughts like a soap bubble if you want.

Meditation is mental training for your day. Like an athlete will train legs to get stronger, the practice of focusing on your breath enables you to insert a mental pause button in the moments you feel triggered in your day.

Over time, you can begin to respond mindfully rather than react to the things that would typically trigger an angry or stressed response.

Meditation enables you to slow down and identify negative thoughts. It brings presence and awareness to your mind rather than going through the day on autopilot.

I’m sure you know someone who has been caught by a Phishing scheme and given away their details with financial consequences. They weren’t paying attention to the finer details and were unaware it was a scam.

If you are too busy to notice your thoughts, the consequences affect every area of your life. These filter into your entire operating system, and eventually, the system comes crashing down in overwhelm, stress or even depression.

Setting up your filing systems for your inbox takes some effort, but the initial set-up paid off. It now takes a few seconds to keep your email orderly.

A few minutes of mindfully watching your breath every morning may feel like a waste of your time, but the long term benefits yield incredible results.

You don’t only file your mail in the morning; you do it frequently. What if you could introduce the habit of taking a few deep mindful breaths throughout the day to keep you sharp, focused and attentive to the door of your mind?

Final thoughts.

You cannot stop people emailing you, but you can set healthy boundaries around when you reply and what you will pay attention to.

In the same way, you can't stop the thoughts arriving in your mind, but you always get to choose how to respond.

The meta-habit of personal growth is self-awareness – you need to be aware of the thought to poke a hole in it.

You need to be able to hear the inner critic's voice to shut it down.

You need to question the thought’s validity and not accept it because it showed up.

You need to create an intentional practice to own your thinking and stand guard to the door of your mind.

Here’s to the wisdom of your email,

Warm wishes

Lori 


Lori Milner is the engaging facilitator, thought leader and mentor known for her insightful approach to being a modern corporate woman. Her brainchild, the successful initiative Beyond the Dress, is the embodiment of her passion to empower women. Beyond the Dress has worked with South Africa’s leading corporates and empowered hundreds of women with valuable insight on how to bridge the gap between work and personal life. Clients include Siemens, Massmart, Alexander Forbes, Life Healthcare Group, RMB Private Bank and Unilever to name a few. Lori has co-authored Own Your Space: The Toolkit for the Working Woman in conjunction with Nadia Bilchik, CNN Editorial Producer. Own Your Space provides practical tools and insights gleaned from workshops held around the world and from interviews with some of South Africa’s most accomplished women to provide you with tried-and-tested techniques, tips and advice to help you boost your career, enhance your confidence and truly own your space on every level. Own Your Space is the ultimate ‘toolkit’ to unleash your true power. It’s for the woman who wants to take her career to new heights and who is ready to fulfil her true potential.

 

More articles by Lori

Featured
The Productivity Trap: 5 Time Management Habits That Are Secretly Stressing You Out
February 8, 2025
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February 8, 2025

by Lori Milner

We don't choose to be stressed or anxious. When life gets tough, we often fall back on habits that seem helpful but actually make us more tired and worried. The starting point is to create an awareness of the habits that have a misalignment between intention and impact.

Read more →
February 8, 2025
Embrace Calm: 5 Anxiety-Fueling Habits to Let Go Of
November 16, 2024
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November 16, 2024

by Lori Milner

Have you ever made a judgement about someone and then only later found out they were actually a great person, and you had more in common than you think? What if it's the same with change? What if instead of making judgements and accusations about change, you got to know it better? What if you realised it actually brought you a gift, but you were so busy avoiding it that you didn't stop to notice or even say thank you? Now, you know that you can't literally bump into change at a party. But you know change is coming, and sometimes it's voluntary.

Read more →
November 16, 2024
Embracing the Unknown: 4 Wisdom-Packed Quotes for Navigating Change
November 10, 2024
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November 10, 2024

by Lori Milner

Have you ever made a judgement about someone and then only later found out they were actually a great person, and you had more in common than you think? What if it's the same with change? What if instead of making judgements and accusations about change, you got to know it better? What if you realised it actually brought you a gift, but you were so busy avoiding it that you didn't stop to notice or even say thank you? Now, you know that you can't literally bump into change at a party. But you know change is coming, and sometimes it's voluntary.

Read more →
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Stress management is choice management
November 3, 2024
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November 3, 2024

by Lori Milner

It’s not that one choice will define your whole day or suddenly generate anxiety and overwhelm. It’s that over time, a stacking of habitual choices starts to build up and inevitably leads to exhaustion, frustration, and even burnout. Mental Health Awareness Month reminds us to self-observe these seemingly innocent habits so we can begin to self-correct. Here are the five most common anxiety-fueling habits to let go of to create calmer days that you don’t want to escape from.

Read more →
November 3, 2024
The Real Deal: 11 Unfiltered Truths About Running Your Own Business
October 18, 2024
The Real Deal: 11 Unfiltered Truths About Running Your Own Business
October 18, 2024

by Lori Milner

What astounds me when working with female entrepreneurs is how each conversation shares so many similarities and consistent themes despite each person's unique journey. Rather than writing my usual blog format, I would like to share my most gifted advice. I have removed any personal details and names so confidentiality is not compromised. What remains is the raw truth of what we all feel, experience and face daily. My invitation is for you to find your truth and where you are in your entrepreneurial journey, but above all, I want you to know that you are not alone.

Read more →
October 18, 2024
How to Discover Your Formula for Happiness
September 7, 2024
How to Discover Your Formula for Happiness
September 7, 2024

by Lori Milner

Happiness is subjective because we all have different rules for what it will take to be happy. I am not here to give you a magic formula but rather to offer a set of questions to help you understand what it means for you.

Read more →
September 7, 2024
10 Questions to Harmonise Work, Life, and Time - Part 2
August 3, 2024
10 Questions to Harmonise Work, Life, and Time - Part 2
August 3, 2024

by Lori Milner

The real way to harmony is to interrupt the inner conflict between how you would like to spend your time and how you think you should be spending it. I am not here to provide a magic formula to create harmony with how you divide your time. However, I can gift you ten questions from Oliver Burkeman's book, Four Thousand Weeks, which provide some thought-provoking questions to help you determine what matters for you now. I say now because these choices will ultimately change based on life stage, circumstances and values, which are constantly evolving.

Read more →
August 3, 2024
10 Questions to Harmonise Work, Life, and Time - Part 1
July 28, 2024
10 Questions to Harmonise Work, Life, and Time - Part 1
July 28, 2024

by Lori Milner

Consider how you feel when you perceive that you have wasted your time versus used it efficiently; it's not really about the quantity of time available but the choices you make on how to invest it that create the illusion of harmony. Unfortunately, it's not that simple. Even when you enjoy what you're doing, you may feel guilty because you feel like you should be working on something else.

Read more →
July 28, 2024
How to Turn Anxiety into Insight
July 20, 2024
How to Turn Anxiety into Insight
July 20, 2024

by Lori Milner

Anxiety is an emotion, not a character flaw. When you find yourself anxious, it is due to a series of choices that result in a state of anxiety. If you can follow the breadcrumbs of how you created it, then you can begin to unravel it.

Read more →
July 20, 2024
Anger: How to Know it, Use It and Diffuse It
July 14, 2024
Anger: How to Know it, Use It and Diffuse It
July 14, 2024

by Lori Milner

Have you ever had an experience where you shot lights out? The presentation was flawless; you were at your most confident, and the answers flowed so naturally. Then…have you ever had an experience in which you are still remorseful about what you did, what you said, and how you reacted? We all have.

Read more →
July 14, 2024
6 Habits to Create a Resilient Mindset
June 30, 2024
6 Habits to Create a Resilient Mindset
June 30, 2024

by Lori Milner

Resilience is hard-wired into us; it comes standard. It's not an extra you have to pay more for. Even though it's part of you, it can only be activated by choice. Not all situations are created equally, so I categorise resilience into Big R and Small r resilience. Big R resilience are those events that truly challenge us and can result from tragedy, unexpected change or loss.Then there is small r resilience, the daily speed bumps like having a difficult conversation, being let down, or not getting a great performance review. No matter how small it feels, it is real for you and does result in disappointment. Not all situations require the same level of resilience, but the small ones are as important to navigate as the big ones.

Read more →
June 30, 2024
How To Create An Ideal Average Day
June 23, 2024
How To Create An Ideal Average Day
June 23, 2024

by Lori Milner

What will it take to create your ideal average day? Notice I didn’t say your ideal day because that probably involves being on a beach somewhere sipping cocktails. Those are the exceptions throughout the year, but what if you could get better at creating your ideal average day with work commitments, school runs and the usual in-betweens?

Read more →
June 23, 2024
In Guest Blog Tags Lori Milner, Entrepreneurial Mindset
← Finance Professional or Artist? Well, I am Both!Conflict of interest under the spotlight →
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Episode 1: Business Funding Journeys Podcast features Melanie Hawken, founder & CEO, Lionesses of Africa and Melissa Basque-Roux, Coordinator, AFAWA, who share insights on creating greater access to finance and economic growth opportunities for women business builders in Africa. Also in conversation are three women entrepreneurs building sustainable, impact-driven businesses - Anne Rweyora, founder of Smart Havens Africa in Uganda, an enterprise creating affordable, climate-smart homes for women; and Morongwe and Michelle Mokone, co-founders of Mo’s Crib in South Africa, a high-growth, sustainable handmade decor manufacturing business.

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Episode 2: Business Funding Journeys Podcast focuses on women entrepreneurs in the agribusiness sector who are in growth mode. In conversation with host Melanie Hawken, founder of Lionesses of Africa, are Yvette Dickson-Tetteh, co-founder of Pure and Just Food in Ghana, a high-impact business transforming fresh fruit into premium tropical dried fruit products; and Hadija Jabiri, founder of GBRI Business Solutions in Tanzania, which specialises in growing, processing and selling premium fruits and vegetables for local and export markets.

LIONESSES OF AFRICA · Episode 3: Business Funding Journeys

Episode 3: Business Funding Journeys Podcast co-hosted by Melanie Hawken, founder of Lionesses of Africa, and Melissa Basque-Roux, Coordinator, AFAWA, focuses on the important topic of how to advance smart, inclusive investment in WSMES for sustainable economic development on the African continent. Guests in conversation and sharing their considerable insights include: Dipuo Phakathi, founder of Denic Cabinets in South Africa, Mariam Zein, MD of MAFCI in Mauritania, and Aniela Koffi, SME/SMI Manager, Commercial Banking Division, Ecobank.

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Luxury leather tote…Petrina Auino-Mwandingi is the founder and creative director of her own brand of leather products, KOVA, in Namibia. The business produces high quality leather handbags, primarily totes as well as o Image of the Day / Hope Distillery

Boutique gin…If you are a gin lover, then check out Hope Distillery, a South African distillery in the heart of urban Cape Town. Established by Lucy Beard and her husband Leigh Lisk, Hope Distillery is a sma Image of the Day / Amorambique

Capulana with style... If you love Capulana, then explore the new range of modern accessories from Amorambique, Mozambique, created by founder Patricia Vasco. This proudly Mozambican brand of accessories and footwear i Image of the Day / Suzie Beauty

Marvellous Make-up…When you need to take your make-up routine to the next level, professional Kenyan make-up brand, Suzie Beauty, founded by Suzie Wokabi, has you covered. Suzie founded her successful business Image of the Day / Aya K Design

Sophisticated sandal style…If you love design that combines traditional with modern style, then these sandals from Aya K Design, founded by Aya Keita in Cote d’Ivoire, are a must-buy. Aya is an entreprene Image of the Day / House of Cinnamon

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Gillian Holl, a South African architectural entrepreneur building a sustainability-focused business that responds to the needs of both clients and the environment

Startup Story

Gillian Holl, founder of VELD Architects in South Africa, has built a business renowned for creating spaces that serve not as statements but as sanctuaries. It’s an architecture deeply connected to the African landscape, fostering a sense of belonging and calm.

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Júlia Silota, a Mozambican green business builder, focused on environmental waste management
Júlia Silota, a Mozambican green business builder, focused on environmental waste management

Startup Story

Júlia Silota is the founder and CEO of J&G Environment Ltda, a Mozambican company operating in the environmental field, focused on the purchase and sale of solid waste, and providing solid waste collection services, solid waste management training, and environmental project evaluation. It was founded in August 2020 and began operations in 2023. It employs four people, two full-time and two part-time.

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Claudia Machaieie, a Mozambican green business innovator transforming marine waste into reading glasses
Claudia Machaieie, a Mozambican green business innovator transforming marine waste into reading glasses

Startup Story

Cláudia Machaieie is the founder of Sea Glasses in Mozambique. She is a 28-year-old with a degree in Marine Biology, a postgraduate degree in Leadership and Social Entrepreneurship, and is currently pursuing a Master's degree in Biology and Conservation Ecology. She has completed several technical courses in monitoring and project management. She began her activity as a volunteer and social activist at the age of 14 and is currently a founding volunteer of SOA Mozambique and a volunteer with Solo Adventures. She has worked in public (IIP), private (SEPPA, Centro Terra Viva), and international organizations (Girl Move Academy, UN - World Food Programme) developing activities in administration, monitoring, and management of humanitarian and environmental programs. Currently, she is the social responsibility coordinator at TOPACK Mozambique.

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Matilde Mawelele Rungo, a Mozambican tech-preneur helping to drive digital transformation in the country
Matilde Mawelele Rungo, a Mozambican tech-preneur helping to drive digital transformation in the country

Startup Story

Matilde Mawelele Rungo is a digital transformation consultant, cybersecurity specialist, and founder of RealityTech Advisory in Mozambique, where she leads technology-driven projects for businesses and startups. She is also an evangelist and the creator of MTI – A Triad of Hope for Children, an initiative that integrates Evangelism, Technology, and Innovation to empower young people and communities. With a global vision, Matilde is committed to advancing individuals, organizations, and ecosystems through technology, faith, and meaningful social impact. The business was launched in 2024 and today has created jobs for 6 people.

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LIONESS BOOK REVIEWS

Featured
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore

Book Review

Successful entrepreneur Betsy Fore, in her new book Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams, shows how, by practicing a manifesting mindset, you can discover your deepest purpose. She calls this an “inner why” and believes finding it can unlock your greatest potential as a creator, founder, and builder of great products.

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The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms  by Mary Grant
The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms by Mary Grant

Book Review

The Magnetic Female Entrepreneur by Mary Grant is a transformative guide for high-achieving women entrepreneurs, business owners, and coaches who are ready to amplify their influence, impact, and income. Written by Mary Grant, a seasoned entrepreneur and innovation expert with over 30 years in the fashion industry, this book unpacks the art of empowered presence, bold confidence, and defining success on your own terms. Through insights, strategies, and a fresh perspective on success, the author empowers women to harness their unique strengths, navigate challenges, and rise to their next level with clarity and unstoppable momentum.

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Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out  by Fiona Soutter
Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter

Book Review

Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter is not just another business book. Most focus on strategies and tactics. This one rewires the woman behind the business—so your growth is aligned, sustainable, and actually feels good.

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Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting
Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting

Book Review

In the book, Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business, author Liz Elting, one of the most celebrated and successful women in America, has created a guide for how to not only dream big, but also win―both in business and in life.

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After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin
After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin

Book Review

In her new book, After the Idea: What It Really Takes to Create and Scale a Startup, entrepreneurship expert Julia Austin shares battle-tested strategies to help founders and startup joiners build their venture from the ground up.

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