by Lori Milner

I was asked to present a master class on self-leadership to a new client for their team of 8 women. It was a fantastic morning and I was feeling really good… except when it came to the Q&A part of the session. Clearly, I may have ruffled some feathers and was faced with some rather defensive questions from the senior client. Now this often happens as people are faced with a huge dose of self-awareness and if they don’t love what they see, there are two possible reactions: Number 1 – they reflect, take accountability and decide to make a change to shift from where they are to where they want to be. Number 2 – they blame and deflect all responsibility.