Guy Kawasaki once said, “If you want to make a good first impression, smile at people. What does it cost to smile? Nothing! What does it cost not to smile? Everything, if not smiling prevents you from enchanting people.” In business, making that first impression count is important. After all, you may not get another chance to connect with that potential client. Here are some practical tips to help you make the right impression. Firstly, be present in the moment or meeting, put the phone away so there are no distractions, and focus on the people you are speaking to. Secondly, ensure your greeting is positive, your eye-contact is maintained, and your handshake is firm. Thirdly, do your research on the people you will be meeting, so you are well prepared. Fourthly, greet everyone personally and by name. Finally, be genuine and honest, don’t try to be someone you are not. That’s how to make a good impression!