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Bridging the ESG Knowledge Gap: 5 Key Metrics Every Board Should Use to Assess and Improve ESG Performance

December 29, 2024 Melanie Hawken

by Nkemdilim Uwaje Begho

As ESG factors become crucial to corporate success, boards all over the world are under stakeholder pressure to evolve. Investors, regulators, and the public are demanding greater transparency and accountability. Conversely, boards are yet to build the needed preparedness to address ESG risks, resulting in financial underperformance and reputational damage. This has created a significant gap, as revealed by the African Financial Investor Relations article, which found that fewer than half of global boards, particularly in Africa, fully understand ESG concepts.

The Need for ESG Knowledge in Boardrooms

First and foremost, we need to establish that the relevance of ESG is no longer up for debate. You see, the stakes are high: ESG isn’t just corporate lingo or a trend but a critical component of long-term business sustainability and resilience. Yet, many boards are investing in ESG practices without a clear understanding of what ESG entails, let alone how to measure its impact. Take the energy sector as an example. Following the global shift towards cleaner energy, companies that ignored their environmental impact faced public backlash and financial penalties. ExxonMobil’s 2021 boardroom shakeup, driven by shareholder pressure, reveals the critical need for ESG competence at the highest levels of governance.

This isn’t unique to the energy sector too. With increasing regulatory pressures and vocal stakeholders, boards can’t afford to ignore ESG factors. For example, PwC’s 2024 Global Investor Survey shows that 79% of investors would withdraw their investments from companies that don’t meet ESG standards.

So, what’s holding boards back? For many, it’s the lack of education and actionable insights concerning ESG. It’s one thing to recognise the importance of sustainability and social impact, but it’s another to know how to integrate these principles into day-to-day decision-making. Sadly, boards are often stuck in a reactive mode — scrambling to address ESG issues when they arise, rather than proactively embedding ESG into corporate strategy. This knowledge gap is rather risky. Without ESG understanding, boards risk misaligned decisions, missed growth opportunities, and reputational damage.

Addressing ESG complexities needs a strategic boardroom approach. Here’s how boards can close the knowledge gap and drive performance effectively:

  • ESG Oversight Committee: Boards can create an ESG committee to oversee initiatives, align them with company strategy, and track progress. Unilever’s ESG committee has been key to its sustainability goals, proving the value of a dedicated team for ESG.

  • Ongoing ESG Training; ESG education must be continuous. Regular training and workshops keep board members updated on ESG trends and regulations.

  • Integrating ESG into Strategy: ESG should be integral to corporate strategy, and not a separate concern. Set clear ESG goals that align with the company’s mission. For instance, Microsoft’s commitment to becoming carbon-negative by 2030 demonstrates how ESG goals can drive business success when integrated into the core strategy.

  • Collaboration with ESG Experts: Engaging external ESG experts can offer fresh perspectives and identify areas for improvement. In South Africa, Sasol partners with ESG consultants to build its practices, demonstrating the benefits of external expertise.

  • Transparent Reporting: Clear and honest ESG communication builds trust. Boards should transparently report ESG goals, progress, and challenges. Tesla’s reporting shows the importance of effective communication for managing stakeholder needs and demonstrating commitment to ESG principles.

Many organisations also face challenges in measuring or enhancing their ESG performance. This gap undermines their capacity to make informed decisions regarding sustainability and social responsibility. To bridge this gap, education and empowerment are essential. Boards must not only grasp ESG principles but also apply them through actionable strategies.

5 Key Metrics to Assess ESG Performance

Once boards have laid the groundwork for ESG education and integration, they need practical tools to assess their ESG performance effectively. Here are 5 key metrics that can provide actionable insights and drive meaningful improvements in ESG strategies.

Environmental Impact: Carbon Emissions and Resource Usage

Metrics such as carbon emissions, energy consumption, and waste production provide a clear picture of environmental impact. In 2024, Apple reported a 35% reduction in carbon emissions per product, showcasing how tracking and managing carbon footprints can lead to significant improvements. Boards should have oversight of set targets for reducing emissions and resource usage, and regularly review progress against these goals.

Social Performance: Diversity, Equity, and Inclusion (DEI):

Measuring social performance involves assessing diversity, equity, and inclusion within the organisation. Metrics such as workforce diversity statistics, gender pay gap analysis, and employee satisfaction surveys are essential. Google has made significant strides in improving DEI, regularly publishing its diversity reports and setting clear targets for representation. By monitoring these metrics, boards can ensure their organisation fosters a more inclusive and equitable work environment.

Governance Standards:

Effective governance is vital for strong ESG performance. Metrics here include board diversity, executive compensation structures, and adherence to governance best practices. Tracking these metrics helps ensure that governance practices align with ESG principles and promote transparency and accountability.

Adherence to ESG Regulations:

Compliance with local and global ESG regulations is a fundamental metric. This includes tracking adherence to standards such as the GRI, ISSB and other frameworks as are relevant to industry or sector. A recent case to note is the European Union’s crackdown on greenwashing, highlighting the need for companies to accurately report and comply with ESG regulations. Boards should regularly audit their compliance status and adapt to evolving regulatory requirements.

Stakeholder Engagement: Engagement with stakeholders — investors, customers, employees, and communities — is crucial for assessing ESG performance. Metrics such as stakeholder feedback, satisfaction surveys, and engagement levels can provide insights into how well a company meets the expectations of its various stakeholders. The use of qualitative and quantitative stakeholder feedback can help boards refine their ESG and corporate strategies, leading to enhanced stakeholder relationships.

How These Metrics Empower Boards for ESG Success

Understanding and applying ESG metrics goes beyond just meeting compliance requirements — it’s a strategic advantage. Here’s how.

  • Data-driven decisions: ESG metrics empower boards to identify areas for improvement, like Starbucks’ efforts to reduce waste. Performance tracking: Helps companies like Microsoft monitor progress toward goals such as becoming carbon-negative by 2030.

  • Building stakeholder trust: Transparent ESG reporting fosters trust, as seen in Unilever’s detailed sustainability reports. Strategic alignment: Integrating ESG into corporate strategy aligns sustainability with business objectives.

  • Competitive advantage: Strong ESG performance enhances market positioning, building customer loyalty, and attracting investors.

Transform Your ESG Strategy for a Sustainable Future

Understanding and implementing ESG principles is not just about meeting requirements — it’s about leveraging sustainability to drive growth and innovation. To effectively tackle this challenge, you need to engage with experts and utilise advanced sustainability research processes. By doing so, you can not only address risks but also seize new opportunities.

If you’re ready to elevate your ESG strategy, consider partnering with specialists who can provide valuable insights and tailored solutions. Reach out to us today and start transforming your board’s approach to ESG for a more sustainable and successful future.


Nkemdilim Uwaje Begho is co-founder of ED ESG in Action Africa Ltd., a consortium dedicated to empowering African organisations in their journey towards Environmental, Social, and Governance (ESG) excellence. They offer a comprehensive range of services, including executive training, knowledge resources, brand strategy, and sustainability services, designed to optimise business ESG efforts and drive positive change across the continent.

More articles by Nkemdilim

Featured
Bridging the ESG Knowledge Gap: 5 Key Metrics Every Board Should Use to Assess and Improve ESG Performance
December 29, 2024
Bridging the ESG Knowledge Gap: 5 Key Metrics Every Board Should Use to Assess and Improve ESG Performance
December 29, 2024

by Nkemdilim Uwaje Begho

As ESG factors become crucial to corporate success, boards all over the world are under stakeholder pressure to evolve. Investors, regulators, and the public are demanding greater transparency and accountability. Conversely, boards are yet to build the needed preparedness to address ESG risks, resulting in financial underperformance and reputational damage. This has created a significant gap, as revealed by the African Financial Investor Relations article, which found that fewer than half of global boards, particularly in Africa, fully understand ESG concepts.

Read more →
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The Case for Accountability, Transparency and Authenticity
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The Case for Accountability, Transparency and Authenticity
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by Nkemdilim Uwaje Begho

ESG (Environmental, Social, and Governance) principles with stakeholder management have become essential for present-day organisations looking to succeed and make a positive impact. This is because ESG is more than sustainability reports, it’s a compass through which an organisation can navigate its relationships with stakeholders.

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by Nkemdilim Uwaje Begho

ESG (Environmental, Social, Governance) is officially no longer a buzzword like most people thought that it was for a really long time. ESG is a necessary factor for companies and businesses striving to succeed and create lasting brand value. According to Forbes, companies with strong ESG ratings have outperformed the market by an average of 3.5% per year over the past decade. Additionally, BusinessWire reported that 85% of millennials say they are more likely to buy from companies that are committed to ESG.

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In May, I had the honour to speak at the 1st Annual Corporate Governance Triangle Annual Colloquium with the theme “Diversity and Inclusion; Adopting A Multi-Stake holder approach in the promotion of good governance”. I spoke on a panel with the focus on Breaking Barriers: Advancing Diversity and Inclusion in Leadership Roles, which is a topic that is close to my heart both as a woman and as an advocate for equity and overall good corporate governance.

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Unleashing the Potential of Generative AI: Exploring the Path to AI-Driven Success
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by Nkemdilim Uwaje Begho

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by Nkemdilim Uwaje Begho

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by Nkemdilim Uwaje Begho

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by Nkemdilim Uwaje Begho

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by Nkemdilim Uwaje Begho

I am sure you have noticed more and more personal brands popping up and business leaders finding creative and innovative ways to position themselves and their companies. You may be shaking your head at this trend and wondering why you should jump on the band wagon and invest in building your personal brand in the first place…. Indulge me a little, as I demystify the WHY, WHAT and HOW of Building Your Personal Brand…. I promise it will be worth the read.

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Boutique gin…If you are a gin lover, then check out Hope Distillery, a South African distillery in the heart of urban Cape Town. Established by Lucy Beard and her husband Leigh Lisk, Hope Distillery is a sma
Image of the Day / Amorambique

Capulana with style... If you love Capulana, then explore the new range of modern accessories from Amorambique, Mozambique, created by founder Patricia Vasco. This proudly Mozambican brand of accessories and footwear i
Image of the Day / Suzie Beauty

Marvellous Make-up…When you need to take your make-up routine to the next level, professional Kenyan make-up brand, Suzie Beauty, founded by Suzie Wokabi, has you covered. Suzie founded her successful business
Image of the Day / Aya K Design

Sophisticated sandal style…If you love design that combines traditional with modern style, then these sandals from Aya K Design, founded by Aya Keita in Cote d’Ivoire, are a must-buy. Aya is an entreprene
Image of the Day / House of Cinnamon

Animal print pumps…These eye-catching animal print pumps from House of Cinnamon in South Africa are a great addition to any stylish wardrobe. Founded by Frances Edwards, House of Cinnamon is a proudly Afro
Image of the Day / Spez Catering

Special Occasion Cakes…If you are anything like the sweet treat-loving team at Lionesses of Africa, you will love a slice of the great cakes on offer from Spez Catering in Kenya, founded by Esmeralda De Souza- Image of the Day / Atelier Taila Carrilho

Statement Accessories…We love the power of accessories to make strong fashion statements, and Taíla Carrilho, founder of Atelier Taila Carrilho in Mozambique creates the most exquisite, eye-cat Image of the Day / Nokware Skincare

Sustainable skincare…We love to see natural cosmetics companies with a sustainable approach to business succeeding in Africa, and Nokware Skincare, founded by Tutuwa Ahwoi in Ghana is a great example. She f Image of the Day / Eloli

African luxury couture…For those who want to stand out from the crowd, Dibo Ndumbe Eyoh, co-founder and co-creative Director of Eloli, an award-winning luxury African fashion brand in Cameroon, has just what you need. Image of the Day / KOVA

Luxury leather tote…Petrina Auino-Mwandingi is the founder and creative director of her own brand of leather products, KOVA, in Namibia. The business produces high quality leather handbags, primarily totes as well as o Image of the Day / Hope Distillery

Boutique gin…If you are a gin lover, then check out Hope Distillery, a South African distillery in the heart of urban Cape Town. Established by Lucy Beard and her husband Leigh Lisk, Hope Distillery is a sma Image of the Day / Amorambique

Capulana with style... If you love Capulana, then explore the new range of modern accessories from Amorambique, Mozambique, created by founder Patricia Vasco. This proudly Mozambican brand of accessories and footwear i Image of the Day / Suzie Beauty

Marvellous Make-up…When you need to take your make-up routine to the next level, professional Kenyan make-up brand, Suzie Beauty, founded by Suzie Wokabi, has you covered. Suzie founded her successful business Image of the Day / Aya K Design

Sophisticated sandal style…If you love design that combines traditional with modern style, then these sandals from Aya K Design, founded by Aya Keita in Cote d’Ivoire, are a must-buy. Aya is an entreprene Image of the Day / House of Cinnamon

Animal print pumps…These eye-catching animal print pumps from House of Cinnamon in South Africa are a great addition to any stylish wardrobe. Founded by Frances Edwards, House of Cinnamon is a proudly Afro

STARTUP STORIES. MEET THE WOMEN WHO’VE LAUNCHED.

Featured
Dr Juanri Jonck and Bernadette Kruger, co-founders of a first-to-South African-market serum-only skincare range
Dr Juanri Jonck and Bernadette Kruger, co-founders of a first-to-South African-market serum-only skincare range

Startup Story

Dr Juanri Jonck and Bernadette Kruger are co-founders of Twenty 4 Skin, a unique South African medical-grade skincare brand. Juanri is a medical doctor with a special interest in regenerative medicine, so you could say she is a holistic regenerative GP, and Bernadette is a somatologist. The brand focuses on hormone optimization, aesthetic medicine, as well as skincare formulations.

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Gillian Holl, a South African architectural entrepreneur building a sustainability-focused business that responds to the needs of both clients and the environment
Gillian Holl, a South African architectural entrepreneur building a sustainability-focused business that responds to the needs of both clients and the environment

Startup Story

Gillian Holl, founder of VELD Architects in South Africa, has built a business renowned for creating spaces that serve not as statements but as sanctuaries. It’s an architecture deeply connected to the African landscape, fostering a sense of belonging and calm.

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Júlia Silota, a Mozambican green business builder, focused on environmental waste management
Júlia Silota, a Mozambican green business builder, focused on environmental waste management

Startup Story

Júlia Silota is the founder and CEO of J&G Environment Ltda, a Mozambican company operating in the environmental field, focused on the purchase and sale of solid waste, and providing solid waste collection services, solid waste management training, and environmental project evaluation. It was founded in August 2020 and began operations in 2023. It employs four people, two full-time and two part-time.

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Claudia Machaieie, a Mozambican green business innovator transforming marine waste into reading glasses
Claudia Machaieie, a Mozambican green business innovator transforming marine waste into reading glasses

Startup Story

Cláudia Machaieie is the founder of Sea Glasses in Mozambique. She is a 28-year-old with a degree in Marine Biology, a postgraduate degree in Leadership and Social Entrepreneurship, and is currently pursuing a Master's degree in Biology and Conservation Ecology. She has completed several technical courses in monitoring and project management. She began her activity as a volunteer and social activist at the age of 14 and is currently a founding volunteer of SOA Mozambique and a volunteer with Solo Adventures. She has worked in public (IIP), private (SEPPA, Centro Terra Viva), and international organizations (Girl Move Academy, UN - World Food Programme) developing activities in administration, monitoring, and management of humanitarian and environmental programs. Currently, she is the social responsibility coordinator at TOPACK Mozambique.

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Matilde Mawelele Rungo, a Mozambican tech-preneur helping to drive digital transformation in the country
Matilde Mawelele Rungo, a Mozambican tech-preneur helping to drive digital transformation in the country

Startup Story

Matilde Mawelele Rungo is a digital transformation consultant, cybersecurity specialist, and founder of RealityTech Advisory in Mozambique, where she leads technology-driven projects for businesses and startups. She is also an evangelist and the creator of MTI – A Triad of Hope for Children, an initiative that integrates Evangelism, Technology, and Innovation to empower young people and communities. With a global vision, Matilde is committed to advancing individuals, organizations, and ecosystems through technology, faith, and meaningful social impact. The business was launched in 2024 and today has created jobs for 6 people.

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LIONESS BOOK REVIEWS

Featured
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore

Book Review

Successful entrepreneur Betsy Fore, in her new book Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams, shows how, by practicing a manifesting mindset, you can discover your deepest purpose. She calls this an “inner why” and believes finding it can unlock your greatest potential as a creator, founder, and builder of great products.

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The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms  by Mary Grant
The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms by Mary Grant

Book Review

The Magnetic Female Entrepreneur by Mary Grant is a transformative guide for high-achieving women entrepreneurs, business owners, and coaches who are ready to amplify their influence, impact, and income. Written by Mary Grant, a seasoned entrepreneur and innovation expert with over 30 years in the fashion industry, this book unpacks the art of empowered presence, bold confidence, and defining success on your own terms. Through insights, strategies, and a fresh perspective on success, the author empowers women to harness their unique strengths, navigate challenges, and rise to their next level with clarity and unstoppable momentum.

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Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out  by Fiona Soutter
Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter

Book Review

Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter is not just another business book. Most focus on strategies and tactics. This one rewires the woman behind the business—so your growth is aligned, sustainable, and actually feels good.

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Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting
Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting

Book Review

In the book, Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business, author Liz Elting, one of the most celebrated and successful women in America, has created a guide for how to not only dream big, but also win―both in business and in life.

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After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin
After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin

Book Review

In her new book, After the Idea: What It Really Takes to Create and Scale a Startup, entrepreneurship expert Julia Austin shares battle-tested strategies to help founders and startup joiners build their venture from the ground up.

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