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What is your employee turnover costing you, your team, and your organisation?

September 22, 2023 Melanie Hawken

by Paula Quinsee 

Do you know what your staff turnover is costing you? Stats based on Remchannel's survey of almost 40,000 employee resignations and the recruitment and HR process costs associated with filling those vacant positions total almost R24 billion. The main reasons cited for resignations in the PwC Global Workforce Hopes and Fears Survey is because employees don't find their current job fulfilling, feel they can't be their true self at work, don't feel their team cares about them, and feel like their managers don't listen to them.

Losing a valuable team member can wreak havoc not only on the organisation but a team too, and the costs are more than just financial. Here are some of the real consequences of saying goodbye to a key player:

Recruitment Costs and Time

The effort, time and energy spent on job postings, recruitment agencies, background checks, and interviews will eat away at your budget.

Training and Onboarding

There is both a direct (training materials, trainers' time) and indirect (decreased team productivity during training) cost to get new hires up to speed.

Productivity Loss

There is a dip in productivity as teams are pressured to step in which can result in burnout and inefficiency as colleagues fill the gap.

Knowledge and Expertise Loss

The very real loss of unique skills, knowledge, and expertise that aren't easily replaceable which can have an indefinite impact on team's performance while trying to replicate those competencies again.

Impact on Team Morale

Team morale can drop significantly if departures are handled poorly and can even result in underlying resentment and disengagement by others.

To cut these costs and keep your team intact, employee retention strategies need to align to the overall employee and organisational strategy. How are your current employee engagement initiatives aligning with these trends to foster growth and development, and maintain a positive work culture? Do you have a solid succession plan in place to a) identify talent and b) minimise the impact from knowledge and expertise loss.?

At Engaged Humans, we specialise in facilitating connection and bringing the human back into the workplace through various touchpoints and employee engagement initiatives. We would love to help you build an environment where everyone thrives and save you the headache of turnover costs and impact to your teams and business.


Paula Quinsee is the Founder of Engaged Humans, facilitating connection between individuals and organisations. She is a certified Imago Relationship Therapy Educator and Facilitator, NLP Practitioner, PDA Analyst, Coach and Trainer. Paula is also the author of 2 self-help guides: Embracing Conflict and Embracing No as well as an international speaker, advocate for mental health and activist for gender-based violence. For more info:  www.engagedhumans.com or https://www.linkedin.com/in/paulaquinsee/

More articles by Paula

Featured
Unlocking Your Potential with The Power of Investing in Personal Growth
September 15, 2024
Unlocking Your Potential with The Power of Investing in Personal Growth
September 15, 2024

by Paula Quinsee

What does it take to be an empowered woman? When it comes to juggling careers, family, and social obligations, it's easy to put our own development on the back burner. However, the truth is that investing in your personal growth is not just a luxury - it's a necessity for creating a life of purpose and fulfillment. Here's why now is the time to prioritize your self-investment and some practical considerations to keep in mind.

Read more →
September 15, 2024
Unlock Your Organisation’s Potential with Personal Development Assessments
July 28, 2024
Unlock Your Organisation’s Potential with Personal Development Assessments
July 28, 2024

by Paula Quinsee

In today’s competitive business landscape, the development of your employees is not just a strategy - it’s essential for the success of your people and organisation. At Engaged Humans, we believe that understanding and nurturing your employees can lead to a more positive and productive work environment. That's why we incorporate the PDA assessment platform into our people processes.

Read more →
July 28, 2024
Navigating the Future of Work
July 3, 2024
Navigating the Future of Work
July 3, 2024

by Paula Quinsee

A recent Harvard Business Review article highlights a study indicating that 10% of U.S. jobs will be automated this year, with predictions that nearly half of all U.S. jobs could face automation within the next decade. Jobs most susceptible to automation are those involving repetitive and routine tasks, such as reading X-rays, truck driving, and stocking warehouses.

Read more →
July 3, 2024
Creating Respectful and Trusted Workplaces
June 9, 2024
Creating Respectful and Trusted Workplaces
June 9, 2024

by Paula Quinsee

People work for money but go the extra mile for recognition, praise and rewards - Dale Carnegie

One item that regularly comes up as a low rating in our employee surveys is: "The company makes enough use of recognition and rewards other than money to encourage good performance." Recognition makes a person feel valued, appreciated, and most importantly visible (i.e. I see you).

Read more →
June 9, 2024
There is no denying the benefits of having a healthy organisational culture
September 30, 2023
There is no denying the benefits of having a healthy organisational culture
September 30, 2023

by Paula Quinsee

When data was studied on why so many employees were resigning, it was found that employee discontent is rooted in the intrinsic need for status and autonomy, two essential drivers of human motivation. When employees feel their sense of status and autonomy are under threat—creating a physiological fight-or-flight response—they’re more motivated to quit. (Source)

Read more →
September 30, 2023
What is your employee turnover costing you, your team, and your organisation?
September 22, 2023
What is your employee turnover costing you, your team, and your organisation?
September 22, 2023

by Paula Quinsee

Do you know what your staff turnover is costing you? Stats based on Remchannel's survey of almost 40,000 employee resignations and the recruitment and HR process costs associated with filling those vacant positions total almost R24 billion. The main reasons cited for resignations in the PwC Global Workforce Hopes and Fears Survey is because employees don't find their current job fulfilling, feel they can't be their true self at work, don't feel their team cares about them, and feel like their managers don't listen to them.

Read more →
September 22, 2023
Are Your Employees Questioning Their Roles?
June 4, 2023
Are Your Employees Questioning Their Roles?
June 4, 2023

by Paula Quinsee

Many employers and managers underestimate just how much employees are struggling with their well-being: According to a recent Deloitte survey, one out of three employees and executives reported struggling with fatigue and mental health - and it's only continuing to get worse.

Read more →
June 4, 2023
Are employees feeling burnt out already?
April 22, 2023
Are employees feeling burnt out already?
April 22, 2023

by Paula Quinsee

We're hearing a lot of feedback in our networks that so many people are feeling exhausted already and it's only April....what are they going to feel like when we get to December....burnt out, stretched and hanging on for dear life?

Read more →
April 22, 2023
How Real is the Loneliness in Your Team?
March 19, 2023
How Real is the Loneliness in Your Team?
March 19, 2023

by Paula Quinsee

We all know remote working has had a large impact on our mental health with loneliness being cited as the most common emotion being experienced by entrepreneurs, leaders and employees. This can cause us to withdraw and be less committed, creative, collaborative and attentive, and both the quality and quantity of our work can deteriorate. Loneliness has also been identified as a factor in workplace burnout. We often associate loneliness with being on our own or alone. 

Read more →
March 19, 2023
Building Relationships In The Workplace
March 8, 2023
Building Relationships In The Workplace
March 8, 2023

by Paula Quinsee

Why would I want to establish healthy relationships in the workplace when I have my own friends and family? Corporate relationships are very similar to our personal relationships. We don’t realise it but there is very little difference between work and personal relationships – the basic principles are the same.

Read more →
March 8, 2023
3 Ways To Have A Courageous Conversation
March 5, 2023
3 Ways To Have A Courageous Conversation
March 5, 2023

by Paula Quinsee

There are times when we need have to have a serious conversation with someone, whether it is our partner, a friend or a work colleague. It’s one of those conversations where we need to be open and honest, not only with ourselves but also with the person in front of us. It could be about an incident, something they have said or done (or not done), non-performance or non-delivery. Many of us are uncomfortable when it comes to situations like this. I like to call these discussions courageous conversations.

Read more →
March 5, 2023
Parents Work Experiences Have a Direct Impact on their Children
February 19, 2023
Parents Work Experiences Have a Direct Impact on their Children
February 19, 2023

by Paula Quinsee

Did you know parents experiences at work have a direct impact on their children’s development? Research shows that children’s developmental outcomes are directly and significantly affected by their parents’ work lives. Children of employees who had more-positive work experiences such as supportive supervisors and co-workers in their first years as parents, had better reading and math skills, better social skills, and fewer behavioral problems in their first grade. 

Read more →
February 19, 2023
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LIONESS WEEKENDER COVER STORY
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Vanessa Mhlom, a South African wellness brand builder

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IMAGE OF THE DAY. CELEBRATING WOMAN MADE IN AFRICA.

Image of the Day / Spez Catering

Special Occasion Cakes…If you are anything like the sweet treat-loving team at Lionesses of Africa, you will love a slice of the great cakes on offer from Spez Catering in Kenya, founded by Esmeralda De Souza-
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Image of the Day / House of Cinnamon

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Image of the Day / Spez Catering

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Statement Accessories…We love the power of accessories to make strong fashion statements, and Taíla Carrilho, founder of Atelier Taila Carrilho in Mozambique creates the most exquisite, eye-cat Image of the Day / Nokware Skincare

Sustainable skincare…We love to see natural cosmetics companies with a sustainable approach to business succeeding in Africa, and Nokware Skincare, founded by Tutuwa Ahwoi in Ghana is a great example. She f Image of the Day / Eloli

African luxury couture…For those who want to stand out from the crowd, Dibo Ndumbe Eyoh, co-founder and co-creative Director of Eloli, an award-winning luxury African fashion brand in Cameroon, has just what you need. Image of the Day / KOVA

Luxury leather tote…Petrina Auino-Mwandingi is the founder and creative director of her own brand of leather products, KOVA, in Namibia. The business produces high quality leather handbags, primarily totes as well as o Image of the Day / Hope Distillery

Boutique gin…If you are a gin lover, then check out Hope Distillery, a South African distillery in the heart of urban Cape Town. Established by Lucy Beard and her husband Leigh Lisk, Hope Distillery is a sma Image of the Day / Amorambique

Capulana with style... If you love Capulana, then explore the new range of modern accessories from Amorambique, Mozambique, created by founder Patricia Vasco. This proudly Mozambican brand of accessories and footwear i Image of the Day / Suzie Beauty

Marvellous Make-up…When you need to take your make-up routine to the next level, professional Kenyan make-up brand, Suzie Beauty, founded by Suzie Wokabi, has you covered. Suzie founded her successful business Image of the Day / Aya K Design

Sophisticated sandal style…If you love design that combines traditional with modern style, then these sandals from Aya K Design, founded by Aya Keita in Cote d’Ivoire, are a must-buy. Aya is an entreprene Image of the Day / House of Cinnamon

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STARTUP STORIES. MEET THE WOMEN WHO’VE LAUNCHED.

Featured
Dr Juanri Jonck and Bernadette Kruger, co-founders of a first-to-South African-market serum-only skincare range
Dr Juanri Jonck and Bernadette Kruger, co-founders of a first-to-South African-market serum-only skincare range

Startup Story

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Startup Story

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Júlia Silota, a Mozambican green business builder, focused on environmental waste management
Júlia Silota, a Mozambican green business builder, focused on environmental waste management

Startup Story

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Claudia Machaieie, a Mozambican green business innovator transforming marine waste into reading glasses
Claudia Machaieie, a Mozambican green business innovator transforming marine waste into reading glasses

Startup Story

Cláudia Machaieie is the founder of Sea Glasses in Mozambique. She is a 28-year-old with a degree in Marine Biology, a postgraduate degree in Leadership and Social Entrepreneurship, and is currently pursuing a Master's degree in Biology and Conservation Ecology. She has completed several technical courses in monitoring and project management. She began her activity as a volunteer and social activist at the age of 14 and is currently a founding volunteer of SOA Mozambique and a volunteer with Solo Adventures. She has worked in public (IIP), private (SEPPA, Centro Terra Viva), and international organizations (Girl Move Academy, UN - World Food Programme) developing activities in administration, monitoring, and management of humanitarian and environmental programs. Currently, she is the social responsibility coordinator at TOPACK Mozambique.

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Matilde Mawelele Rungo is a digital transformation consultant, cybersecurity specialist, and founder of RealityTech Advisory in Mozambique, where she leads technology-driven projects for businesses and startups. She is also an evangelist and the creator of MTI – A Triad of Hope for Children, an initiative that integrates Evangelism, Technology, and Innovation to empower young people and communities. With a global vision, Matilde is committed to advancing individuals, organizations, and ecosystems through technology, faith, and meaningful social impact. The business was launched in 2024 and today has created jobs for 6 people.

Read more →

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LIONESS BOOK REVIEWS

Featured
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore
Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams by Betsy Fore

Book Review

Successful entrepreneur Betsy Fore, in her new book Built on Purpose: Discover Your Deep Inner Why and Manifest the Business of Your Dreams, shows how, by practicing a manifesting mindset, you can discover your deepest purpose. She calls this an “inner why” and believes finding it can unlock your greatest potential as a creator, founder, and builder of great products.

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The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms  by Mary Grant
The Magnetic Female Entrepreneur: The Art of Empowered Presence, Rising to New Levels of Impact and Influence, and Financial Success on Your Own Terms by Mary Grant

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The Magnetic Female Entrepreneur by Mary Grant is a transformative guide for high-achieving women entrepreneurs, business owners, and coaches who are ready to amplify their influence, impact, and income. Written by Mary Grant, a seasoned entrepreneur and innovation expert with over 30 years in the fashion industry, this book unpacks the art of empowered presence, bold confidence, and defining success on your own terms. Through insights, strategies, and a fresh perspective on success, the author empowers women to harness their unique strengths, navigate challenges, and rise to their next level with clarity and unstoppable momentum.

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Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out  by Fiona Soutter
Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter

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Women Entrepreneurs Rewired To Rise: Powerful Habits that Break Through Burnout, Silence Your Inner Critic, and Build a Thriving Business from the Inside Out by Fiona Soutter is not just another business book. Most focus on strategies and tactics. This one rewires the woman behind the business—so your growth is aligned, sustainable, and actually feels good.

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Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting
Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business by Liz Elting

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In the book, Dream Big and Win: Translating Passion into Purpose and Creating a Billion-Dollar Business, author Liz Elting, one of the most celebrated and successful women in America, has created a guide for how to not only dream big, but also win―both in business and in life.

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After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin
After the Idea: What It Really Takes to Create and Scale a Startup by Julia Austin

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In her new book, After the Idea: What It Really Takes to Create and Scale a Startup, entrepreneurship expert Julia Austin shares battle-tested strategies to help founders and startup joiners build their venture from the ground up.

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