Harnessing technology for change

Every one of us, as business owners, has had to rethink the way we operate; the way we interact with customers; the way we work with our employees, during this pandemic. Technology has been our saviour, helping us to stay connected and providing us with the tools to pivot our businesses. As a result, many of us have been able to rise to the challenges of this new business environment. But rather than technology replacing people, entrepreneurs are looking to see how technology can help their employees to become more productive. With more people now working from home instead of the formal workplace, digital networking and meeting tools such as Zoom and Microsoft Teams, are providing vital connectivity. As a result, meetings are shorter, more productive, and more output driven. Digital conferences are more focused, with innovative engagement coming in the form of digital tools to ask questions or to network. People are still at the heart of the business, but their productivity is enhanced through the use of technology and an improved flexible or remote working environment. By harnessing technology to make necessary change happen, it can be a win for both the business and the people who work for it.