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On Forging Character

May 10, 2025 Melanie Hawken

by Dr. Memuna Williams, DBA

I have been really fortunate in my life. Today, my siblings and my mum from the family I grew up in are among the closest people to me. We regularly celebrate the life of my father, who was a huge influence on me, showering me with his unique brand of love. I couldn’t have been luckier in finding a life partner in my husband, Victor. Together, we have three amazing young men who are finding their way in the world. Through the careers of my father and husband, as well as some of my own experiences in education and work, I have had the opportunity to enjoy many wonderful experiences around the world. It has been truly great.

However, there is an interpretation sometimes attributed to my experience—one that suggests I have had it easy. I have been perceived as soft, and at times, people have felt the need to toughen me up or remind me that I am not that special. In school and at work, this has meant facing challenging situations.

In action research, Coughlan refers to the "swampy inside" of organizations. Although the organizations I have been part of have shared their fair share of good news, providing me with many opportunities to share success stories, they too have their own versions of the "swamps" Coughlan speaks of. These have included uncertain environments marked by constant restructuring, invisible internal politics, and working with mean-spirited executives or peers. When I read The Five Dysfunctions of a Team, I immediately recognize behaviors I have encountered in my own work—lack of trust, fear of conflict, indecisive decision-making, and lack of accountability.

In hindsight, however, and without condoning toxic environments, I recognize that these challenges were crucial in forging my character. They were a necessary part of my development, helping me learn more about myself and grow into the person I want to be. The lessons I have taken from these experiences—particularly in terms of authenticity and the type of leader I do not want to be—are invaluable.

I remain committed to persevering toward my goals through any challenges that may arise, putting the lessons I have learned to good use. I aim to draw on positive approaches as I continue my work, guided by the love of my families and the hope for continued good fortune in my life.


Dr. Memuna Williams has a BA and MA in Translation, an MBA, and DBA. Her doctoral thesis illuminates how SMEs develop social responsibility programs across four phases and 13 categories. Dr. Williams and her husband Victor have three sons. Connect with her at: www.linkedin.com/in/dr-memuna-williams-dba-8193b01

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In Guest Blog Tags Dr. Memuna Williams, Entrepreneurial Mindset
← Performance Management: Team Engagement: Processes That Empower Individuals and Co-workersWhy Curiosity Will Take You Further Than Certainty →

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Say it with flowers…If you want to make someone feel special, then there is no better way than with the gift of fresh flowers, and Mulandi Brindes in Mozambique, founded by Vanessa Guilherme Nhabete, creates Image of the Day / Mariée Eventos

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