by Ntsoaki Sibiya (née Kortjass)

The office complex model is marketed as the security solution for small businesses. As a result, tenants can become complacent about security, believing 'the guard at the gate' will protect both staff and assets.

The onus is, in fact, on the small business owner within the complex. Most office parks are staffed by reputable security providers. However, tenants need to bear in mind that the guard at the gate is only able to do basic entry and exit security checks. Common sense remains your best defence against crime.

Ways of ensuring your security in an office complex :

Get to know your guards and let them get to know you

By familiarizing yourself with your guard you will get to know their routine and will be able to identify if something is amiss. Additionally, once the guards get to know you and your business, it is easier for them to spot a suspicious visitor or strange activity at your unit.

Keep important contact numbers handy

Keep the contact telephone numbers for the guards at the gate close to your telephone. If an incident occurs there is no time to run to the main gate to get help. Reputable guards all have access to an armed response service - keep this armed response number handy. Ensure that basic emergency telephone numbers (ambulance, fire) are on-hand.

Strike locks

Fit your offices and your factory or office with strike locks.

Be aware of suspicious people

Keep your eyes open and do not become lax simply because you are in an office park. If you notice anything or anyone suspicious, notify the complex security immediately.

Know the guards' schedule

Ask your landlord to supply you with a copy of the guards' rotation schedule as well as basic duties. This way you will know what shifts the guards should be working and if they are contracted to do perimeter controls, etc.

Speak up sooner rather than later

If there are any aspects of your complex's security which you are not happy with, speak up sooner rather than later because later may be too late. If the security in your complex is outsourced, contact the landlord. Alternatively, you can contact the security provider directly.

Have a safe and secured day!

Ntsoaki Sibiya is the Founder and CEO of Tsoabelo Security Solutions, a 100% black woman owned company that specialises in security & risk management services (guarding operations , installations of access control systems and cctv surveillance). The company was established in 2017 and is based in Pretoria, South Africa. Having worked in the security industry for almost a decade, she quickly found her passion for the protection and risk management industry. She embarked on extensive research into the industry’s process, context and content, which gave her insights into the workings of a security business, and the ability to form the blueprint for her own security company. Ntsoaki is a firm believer that a greater role for women in the security is necessary not only to rectify a social injustice, but more importantly, because there is an economic and business imperative to use the talents of women to solve the problems that the world faces. She refers to herself as “the portrait of a power woman” – who is purpose driven and passionate about creating empowering environments, and uses her knowledge and expertise to articulate the importance of security and risk management in all environments. www.tsoabelosolutions.co.za