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the pride of Africa's women entrepreneurs

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Sales 101: From Finding Leads and Closing Techniques to Retaining Customers and Growing Your Business, an Essential Primer on How to Sell by Wendy Connick

November 24, 2019 Melanie Hawken
Wendy Connick

Wendy Connick

Book Review

For many women entrepreneurs, one of the most daunting and difficult aspects of the business to get to grips with is sales. Many absolutely dread the cold calling, the never-ending sales research to find potential customers, and then the pitching to those customers. But help is at hand from author and sales expert Wendy Connick, whose new book Sales 101, provides a practical guide to the ins and outs of sales techniques and a crash course in how to sell anything.

Sometimes, it seems like learning a new skill is impossible, but as women entrepreneurs, everyone can benefit from knowing how to sell - and at the end of the day, sales are the lifeblood of the business. With the help of Wendy Connick and her new book, Sales 101, you can start selling now. This clear and comprehensive guide is perfect for those women entrepreneurs who are grappling with getting their sales strategies and action plans in place. Presented with a casual and an easy-to-understand tone, it gives you the information and training you need to get started and make those all important sales for your business.

Sales 101 teaches the basic sales philosophies and tactics that have been successful for centuries, along with newer, more up-to-date information about using the internet and social media to find leads and increase your customer base. Whether you need guidance in making a presentation or closing a deal, to handling rejection or managing your time, Sales 101 shares the best advice and solutions to prepare you for success in the sales space.

Author quotes

Good salespeople don’t try to trick people into buying something that’s not the best product or service for them. They help prospective customers identify their most important needs and find a product that will meet those needs.

Sales is changing. In today’s highly competitive marketplace, with the addition of high-speed communication, social media, and volatile economic conditions, skilled, successful salespeople are in high demand.

Sales 101 walks you through the sales process in clear, straightforward entries. Whatever your relationship to sales, this book will offer you useful tips showing you how to get better at it.

About the author

Wendy Connick's first sales position was a summer job selling vacuum cleaners door-to-door. Eventually she switched over to the informational side of sales and began writing and managing all content on the Sales site for About.com (now The Balance). She has also written for the National Association of Sales Professionals blog. As a professional writer, Wendy now focuses on helping other people master the art of selling and other crucial life skills. She is the author of Sales 101.

www.linkedin.com/wendy-connick


Why LoA loves it….


When I speak to women entrepreneurs across the African continent, and the global Diaspora network, a key challenge they face is always the same - how to get those all important sales leads and then knowing how to close them. Not everyone is a natural salesperson, so it’s vital to learn the tricks of the trade and keep abreast of any new sales techniques that can help the success rate. Wendy Connick’s new book Sales 101 could not have come at a better time, and the practical, easy-to-follow writing style and tips mean that any woman entrepreneur, no matter the stage their business is at, can benefit and learn. If you are battling with sales right now, this is a great read that will hopefully set you on a path to closing those deals. — Melanie Hawken, founder & CEO, Lionesses of Africa

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LIONESS WEEKENDER COVER STORIES

LIONESS WEEKENDER COVER STORY
Thandekile Moloko, an entrepreneur empowering her clients’ financial futures
Thandekile Moloko, an entrepreneur empowering her clients’ financial futures
Teboho Seretlo, a passion-driven entrepreneur helping SMEs to grow
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Mekdes Mesfin, a proudly Ethiopian fashion designer and manufacturer
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Emilia Chisango, a multi-faceted business empire builder

IMAGE OF THE DAY. CELEBRATING WOMAN MADE IN AFRICA.

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Big bold accessories…We are big fans of luxury jewellery and accessories made with love and passion on the African continent, and Adèle Dejak in Kenya is the epitome of handmade luxury. The brand c
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Healthy snack treats…We love showcasing Africa’s women agribusiness builders, and ReelFruit, founded by Affiong Williams, is inspirational - it’s the largest fruit processing, packaging and distributi
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Made in Rwanda Handbag…A passion for handcrafted accessories, combined with a sense of pride for ‘Made in Rwanda’ products, inspired Dokmai Rwanda founder, Bernadette Umunyana, to create a company
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Pot plants delivered… Give gifts that will last, such as these stunning plants in individual pots from The Nanjala Company in Kenya, founded by Teresa Nanjala Lubano. This online store creates customized
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Sustainable Sari Glamour - If you want to wear a robe that makes you feel and look glamorous, then Rayana Edwards, founder of Harem in South Africa, has a range of fabulous robes all made from sari fabrics. She has
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Pure chocolate heaven…If you are a chocolate lover, then you need to experience raw chocolate at its finest, and Dana Mroueh, founder of MonChoco an artisan chocolatier in Côte d’Ivoire, has just what y
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The Wedding Planner…Every big celebration day needs great organization, and that’s where Iris Lezi Munguambe, founder of Mariée Eventos in Mozambique, is your go-to person. She launched he
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Statement lighting… from Dounia Home, the home of innovative, handcrafted and ethically made Moroccan lighting and home decor founded by Dounia Tamri-Loeper. Her company designs, produces and brings to market hi
Image of the Day / Adèle Dejak

Big bold accessories…We are big fans of luxury jewellery and accessories made with love and passion on the African continent, and Adèle Dejak in Kenya is the epitome of handmade luxury. The brand c Image of the Day / ReelFruit
 
Healthy snack treats…We love showcasing Africa’s women agribusiness builders, and ReelFruit, founded by Affiong Williams, is inspirational - it’s the largest fruit processing, packaging and distributi Image of the Day / Dokmai Rwanda

Made in Rwanda Handbag…A passion for handcrafted accessories, combined with a sense of pride for ‘Made in Rwanda’ products, inspired Dokmai Rwanda founder, Bernadette Umunyana, to create a company Image of the Day / Eki Silk

Silk Serenity…Nothing is quite as luxurious as silk, that’s why we love the ‘Africa on Silk’ collections from Eki, founded by Hazel Eki Osunde. Her latest Deep Dive Collection is inspired by the p Image of the Day / The Nanjala Company

Pot plants delivered… Give gifts that will last, such as these stunning plants in individual pots from The Nanjala Company in Kenya, founded by Teresa Nanjala Lubano. This online store creates customized Image of the Day / Sari for Change

Sustainable Sari Glamour - If you want to wear a robe that makes you feel and look glamorous, then Rayana Edwards, founder of Harem in South Africa, has a range of fabulous robes all made from sari fabrics. She has Image of the Day / MonChoco

Pure chocolate heaven…If you are a chocolate lover, then you need to experience raw chocolate at its finest, and Dana Mroueh, founder of MonChoco an artisan chocolatier in Côte d’Ivoire, has just what y Image of the Day / Mulandi Brindes

Say it with flowers…If you want to make someone feel special, then there is no better way than with the gift of fresh flowers, and Mulandi Brindes in Mozambique, founded by Vanessa Guilherme Nhabete, creates Image of the Day / Mariée Eventos

The Wedding Planner…Every big celebration day needs great organization, and that’s where Iris Lezi Munguambe, founder of Mariée Eventos in Mozambique, is your go-to person. She launched he Image of the Day / Dounia Home

Statement lighting… from Dounia Home, the home of innovative, handcrafted and ethically made Moroccan lighting and home decor founded by Dounia Tamri-Loeper. Her company designs, produces and brings to market hi

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