the pride of Africa's women entrepreneurs
by Dr Michélle Booysen
“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.” – Steve Jobs
Quality assurance (QA) is often associated with complex systems or highly regulated industries—but every business, regardless of size, benefits from having simple and effective QA processes. Quality assurance isn't just about avoiding mistakes—it's about consistently meeting customer expectations, building trust, and improving outcomes.
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by Dr Michélle Booysen
"Quality is never an accident; it is always the result of intelligent effort." – John Ruskin
Aiming to maintain high performance and continuous improvement? Then let me suggest that process audits are not a luxury—they’re a necessity. A process audit systematically examines workflows, identifies inefficiencies, and ensures alignment with business goals. It helps organisations spot risks early, uncover hidden waste, and maintain a culture of accountability and excellence.
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by Teboho Seretlo
A recent finfind report, in partnership with African Bank , titled “finfind South African MSME Access to finance report 2025”, the report states that accessing necessary capital has always been a tremendous obstacle for a small business looking to establish itself. I am sure this statement is true not only in the South African context, but across the world, and I am equally sure that most of you can relate with personal experiences, as you have been navigating your journey.
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